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Видео добавленное пользователем “Richard Dettling”
Southwest Airlines - Destination CEO Video Series
Southwest Airlines CEO Gary Kelly is a 6’3” Texan who wears jeans and cowboy boots and considers himself “just someone who works in the office.” When he flies, he always chooses to sit in the noisiest, most cramped last row of the airplane. Kelly makes sure he remembers employees’ names and takes time to talk with customers. Kelly came through the ranks with a rich finance background serving as a former accountant with Arthur Young and Co. and then as CFO (chief financial officer) of SWA. Kelly never had aspirations to become a CEO, but since assuming the position he has helped Southwest maintain its enviable position as the only airline earning profits every year since its founding in 1972. Kelly is credited with locking up fuel hedging contracts, resulting in paying less for jet fuel than competitor airlines. Southwest continues to focus on its founding principles: Keep costs down through fast turn-around time at the gate, fly all the same planes (737s) so that parts are maintenance costs are reduced, and treat customers like queens and kings. Oh yes, and one other principle: Treat employees even better than the customers. Southwest (NYSE: LUV) remains committed to its strategy to grow, but will be adding fewer planes and tightening flight schedules in several cities as a result of the slowing American economy. Kelly may be facing his greatest challenges to date as he leads the airline at a time when fuel hedges no longer provide cost protection from high jet fuel costs and employee labor disputes have started to appear.
Просмотров: 2647 Richard Dettling
Mangement CH04   Planning and Strategic Management Panera Bread Co
Planning, Strategic Management, Panera Bread
Просмотров: 1388 Richard Dettling
Mangement CH05   The External Environment and Organizational Culture New Belgium  Brewery
External Environment, Organizational Culture, New Belgium Brewery
Просмотров: 1355 Richard Dettling
Externalities   Corporations are an Externalizing Machines
Externalities Corporations are an Externalizing Machines
Просмотров: 539 Richard Dettling
Ira Jackson   Capitalism   Needs a Moral Manifesto
Ira Jackson Capitalism Needs a Moral Manifesto
Просмотров: 229 Richard Dettling
Michael Moore   The Greed Flaw
Просмотров: 94 Richard Dettling
Obey an Authority Figure Experiment  Short Version
Просмотров: 50 Richard Dettling
One Smooth Stone
Management CH08 - Organizational Structure - One Smooth Stone
Просмотров: 170 Richard Dettling
Ira Jackson - History - Adam Smith - Greed
Ira Jackson - History - Adam Smith - Greed
Просмотров: 107 Richard Dettling
Managing Winning Advice Jack Welch
Managing Winning Advice Jack Welch
Просмотров: 69 Richard Dettling
Mangement CH16   Managerial Control Executive Excess
Managerial Control, Executive Excess, Golden Parachute
Просмотров: 26 Richard Dettling
IBM and the 3rd Reich
Просмотров: 30 Richard Dettling
Joe Badaracco   Ethics and Values   Dont be a Hero
Просмотров: 31 Richard Dettling
Просмотров: 5 Richard Dettling
Mangement CH15   Communicating WorkLife Issues   15
Work/Life Issues
Просмотров: 3 Richard Dettling
Fox News, whistleblowers and rBGH
Fox News Tampa, whistleblowing
Просмотров: 16 Richard Dettling
Academic Assistance
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Просмотров: 116 Richard Dettling
Destination CEO Video Series CH8   CVS
Просмотров: 58 Richard Dettling
Ray Anderson   Ethics and Values   Leading by Example
Просмотров: 35 Richard Dettling