Looking for Auto Repairs in the Yorktown Heights area? Osceola Garage in Baldwin Place NY offers phenomenal service and mechanics your family can trust - not just to fix your car, but to give you all of your options, and their honest opinions. The mechanics and staff at Osceola Garage care not only for your car, but for your safety. For car repairs, a tire or oil change, or just an inspection, Osceola Garage offers prompt service at a great price. Visit or call Osceola Garage today, your family car care center.
Call us now at (845) 628-7900, or click here: http://www.osceolagarage.com/
Car Repairs Somers NY
Car Repairs Yorktown Heights NY
Car Repairs Mahopac NY
Automobile Repairs Somers NY
Automobile Repairs Yorktown Heights NY
Automobile Repairs Mahopac NY
44 Route 118
Baldwin Place NY 10505
We at Osceola Garage, we do work on all makes and models, but what we really specialize in is people. My dream was to open up a repair shop. I knew that someday, if I had the opportunity, I wanted to raise the level of the image of the typical mechanic and also to establish a business that really relied on relationships. So I came up here October 1, 1980, opened up my Osceola Garage. The staff at Osceola Garage, they're not just my mechanics. They're really friends. They know us personally. They're looking out for our safety personally, and there's a definite close relationship. When a person comes in through my door and says, " Look I got a problem," I'm gonna tell them the truth. They're gonna believe in me because of the relationships that we built, just like family. Family members, they don't question each other. If I can build that same atmosphere, that experience for the customer, now you have something that's really strong and powerful. A lot of garages have a bad rap. What's different here, how Joe and his team have gained my trust is through regular, repeated successes. I've had situations where people have come to me with a particular problem or a problem they thought they had. And I made sure that you never take advantage of that situation. And if they don't need what they think they need, you tell them the truth. Because I've had people come back to me years later and say to me, "You know why I kept on coming back to you?" I say, "Why?" "The first time I came to you, I thought I need brakes and someone else said to me, 'You probably need brakes.' And you told me, 'Your brakes are fine. Don't worry about it.'" That trust, you can't buy that kind of advertising, that kind of trust. I've been an Osceola Garage customer since I started driving at 16 or 17 years old. My parents were actually one of Joe's first customers, and now my own kids bring their cars here. I have customers that are coming here for 35 years. And when they come back to me, like a grandfather would come to me that started with me as a customer 35 years ago, and he brings his grandson, and says, "This is Joe. He's your mechanic. That's where you're going." When I see that, the loyalty within my customers, there's nothing better. When a customer comes to pick up their car and it's fixed right, and I make that follow-up phone call, and they're so happy with what we've done, that's what keeps me going. It's more than just a garage. These are people that care about your safety, the performance of your car, your family. They go above and beyond any expectation, and you know you're always being treated as a top priority. t's about the whole relationship. It's me with my car. It's not just the car.
For more info, click here: https://www.youtube.com/watch?v=Ol99KmjSPwk
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