In Facilities Management there are many people working behind the scenes. You may never see them out and about, but we all benefit from their hard work and talent. One of those people is Malon Turner.
“He’s always on time and at the end of the day if you need something extra, he’s always there to help,” says Mike Ramsey, a senior plumber.
A plumber on our South Campus, Turner helps make sure that our facilities are running well so that our teams of esteemed researchers can focus on the work being done in their labs.
“He exudes confidence and friendliness,” says his director, Randy Mikula. “His team members and the people he supports feel like Malon always has their back.”
Because of the positive way he approaches his job and his dedication, Turner is October’s Heart of MD Anderson.
Faith and positivity
Turner’s faith is very important to him and it guides how he approaches each day at work.
“I don’t do things to be praised,” he says. “It’s about doing what I can so that somebody can have a good day.”
Turner’s positive approach is well known throughout his department.
“He’s always thinking about others,” says Richard Thomas, a senior stationary engineer. “He tells everyone that’s why we’re here – to help other people.”
Michael Justilian, a senior instrumentation technician, adds to Thomas’ description of Turner.
“I know that when his feet hit the ground each day, he aims to make it a good day,” says Justilian.
More than a job
Turner began his career at MD Anderson 18 years ago as a maintenance technician. Over the years, Turner recalls that there have been many people who have inspired him and mentored him to help him learn his trade better. He tries to do the same.
“If somebody was nice enough to bless me with their knowledge, I try to pass it on and help somebody, too,” he says.
A recent example of this was when Turner volunteered to be a part of a pilot program for his department. In the pilot, he helped test a new software program that allows plumbers and other technicians to be more efficient with their work orders by recoding their daily operations out in the field on an iPad instead of paper. After the pilot finished, Turner took it upon himself to write up a document outlining his experience and feedback.
“I want to do all I can to make the maintenance process a good experience,” he says. “The more we can speed up the turnaround time for repairs, the quicker our researchers can get back to their work.”
For Turner, he knows that his work and the work of the people he supports is part of a larger purpose.
“It’s bigger than us,” he says. “It’s about Making Cancer History.”