CBC Marketplace finds aggressive upselling and services paid for but not performedTo read the full story:
http://www.cbc.ca/1.2418675. Originally broadcast Nov 8, 2013.
When you trust someone else to take care of your car, can you trust that they're not taking you for a ride? Our undercover investigation reveals ripoffs at a popular oil change chain. We're going in for the advertised $19.99 oil change, but you won't believe the charges we end up with. And did they even do the work? We go up on the hoist to show you what’s really going down at these oil change shops.
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First off, I'm not hopeful with the "expert" of 20 years experience . I've been a professional automobile technician for much longer than this guy and I see many flaws in this video. 1, he's not wearing latex, huge novice no no, ever hear of petroleum poisoning ? Second , the smelling of the transmission fluid, wow , this worked great in the 50s , fluids are much different now. This is a low budget investigation , poorly done .
Common practice all over the auto industry to this day.
Really want to use someone you actually know or that is related to you IF you can't do it yourself. Make sure you can trust them to not screw you. Then of course you have to discuss exactly what is being done before hand and let them know NOTHING extra can be done without prior consent.
In the past I've had a 1200 bill reduced to 400 because I argued about some silly made up crap they wanted to do, the lady on the phone was a receptionist and when the actual Mechanic got on he was all "oh we dont need to do that, itll run a bit better but its not really needed" bla bla bla. They have this clueless chick call and read some crap off a screen and people just say yes to it!
If this seems a little extreme for our friends of the left orientation, think of all the wasteful, profit-driven issues caused by all this unnecessary changing of toxic automotive chemicals. You're hanging them to save the environment.
I have a 10 year old car that has never had an oil change. I change the filter and replace just enough oil to keep the crankcase topped off. Once a month or so check my oil and top it off with a few ounces. Oil changes have always been a scam by mechanics. A few companies have made it their main business. Talk about a cash car. My car has 180,000 miles on it. its currently leaking a little oil , that i replenish .
Hey go to PEPBPYS, these people loosened my entire pan after my oilchange and they stripped my oil plug, when i got under.my can i noticed oil leakage, all.around my pan, damn it these bastards loosened my pan screws, in hopes they could set me.up for a more expensive job next oil change,, PL3ASE CHECK THIS COMPANY
Doesn't anyone try to do things for themselves anymore? Nobody in these quick stop rip off slick shops touches My car. Even I know how to change my own oil....and I'm a grandma. Well...? Did you all put the Fraud out of the oil changing business or not and if not is it
because he wouldn't allow you to? What's the end result of all your fraud tests?
I'm showing this to everybody I know! and especially mu hubby. Tbh whenever I did take my car to JiffyLube I would only pay the $20.00dlrs and then told them I'll be taking it to my regular mechanics! no wonder they would try thier best to convience me If I left driving my car I would be risiking my car engine seaky fucks but my hubby would be more lenient and go with the offer being that our regular mechanic was maxed with clients.
So this is why when I got my oil change my car started acting up the next day. No signs of any problem whatsoever until the change. Immediately after. Ac messed up. Had a knock under my dash. Started leaking water. Leaking oil. So many good things that next day.
If you need something done do it yourself. Hell watch YouTube videos if need be. These people are cons
And people still take there cars to the kind of places. I worked part time at a auto parts store and see people come in all the time saying the mechanics told them to get all these stuff for their car. And when I asked them what the problem their car has most of them end up buying just what is needed to do the job. Some do not listen and get everything having to come back to get more parts because the problem wasn't fixed. Some people are just like that, they rather get ripped off.
Years ago I went to the economy lube in Waterloo by WLU. I had an old car but it was a beater so I was fine just doing a $20 oil change. I specified that all I wanted was the oil change. Half an hour later the guy comes out and hands me a a bill for $80+ (can't remember the exact amount). So of course I said "did I not specifically tell you that I wanted the $20 oil change???" he said that they couldn't in good conscience not put high mileage oil in my car. And they they would be liable if they didn't replace my in cabin air filter because it was filthy. I found that hilarious because I had just replaced all air filters less than 1 week before. I asked him to bring me the old air filter so I could see it. They brought one out that was disgustingly filthy and also was about twice the size of the on that was in my car. So I put $22.60 on the counter and said give me my keys or I'll call the police. I got my keys back and the very next day while doing pizza deliveries the head gasket blew. So I checked the old when it cooled down and it wasn't even registering on the dip stick.
I need to get someone to catch my old boss doing this type of stuff. I hate that he still gets away with this type of crap after he fired me for standing up about his Shady practices... such as using regular oil when someone asks for synthetic...
A lot of high-and-mighty "Just do it yourself, it's not hard! Gawd!" comments here, always ending with a self-satisfied "you want something done right, do it yourself!"
Well I'm sure there are things you pay to get done for you that you could do yourself as well if you had the knowledge needed. Every bought a pre-built PC, paid a tech to fix your PC/laptop/phone? Paid a service to do your taxes for you? Paid a financial adviser? Real estate agent? Hired a cleaner, landscaper, contractor, or exterminator? We ALL pay someone else for their knowledge at some point. It's inevitable.
So why should we not be able to trust mechanics when we trust people working in dozens of other services? Some people are white collar, some people are blue collar. Some are mechanically inclined, others are more tech-savvy. No need to condescend to people because you know how to do something they don't. I'm sure I can do plenty of other things you can't. It's almost as if the world needs people with different areas of expertise to create a functional society because it's literally impossible to be an expert in every field.
I work for jiffy lube right now, and all jiffy lubes are owned by separate owners. I have never once in the many years I've worked there had to scam someone. I've worked both above and below the vehicle many times and I've never been forced to do a service that was not needed. Yes we do up sale, but tool and oil and filters and coolant, atf, etc.. That stuff is expensive!! It's a shame to see places that don't deserve to get hit like this.. Especially when you work for one of them. But just remember that most lube shops are privately owned. Yes they are a corporation, but the stores are owned separately. So think twice about saying that a certain place is scamming and to avoid them all.
Mr. Lube is the exact same. When I worked there 20 yrs ago we needed to sell $11.88 of additional products on each and every car, if someone refused, it's now $23.76 on the next car. Two cars refuse, $35.64 on the next car. Too many days below the mark and you get a verbal warning, second time you get written up for "not dooing your job" and third time you get fired. And we were CERTAINLY not making any commission, we had to pay "rent" on our uniforms and boots, I was taking home a whopping $650 every two weeks full time after all the deductions. You wouldn't even imagine the mass fraud I saw at that place by people just trying to keep their jobs. Upsell, upsell, UPSELL!!
What a moron , tell me just who can you trust . I dont know how to work on cars but here lately ive started . So far ive change all my coil packs all 8 , i got tired of paying someone everytime one went out . That was a hundred dollors a pop just for one . So i did it and it felt good , it took me awhile but you know what..i did it .
Far to soft on the robbing bastards. In England we have a program called watchdog and they would of hounded that owner and severely embarrassed him. Plus engine oil in the uk is much more expensive than coolant and brake fluid. Seems the other way round here in this video.
I worked at oil changers, and we were actually really good. Alot of the time the price we say is the price! The only thing we did was ask if people wanted to change their engine air filter which we charged a good bit for! But besides the steep add ons we did do exactly what we said we would
Well. Western Moron Demokraci build on Rip of ,anywhere they can,they rip you off.
You have to be your Dr,your Car fixer,your builder,everithing. In the west steeling,rip of
on daily. Even big corp----!F ***** all of them!!
Community pharmacists are the health professionals most accessible to the public. They supply medicines in accordance with a prescription or, when legally permitted, sell them without a prescription. In addition to ensuring an accurate supply of appropriate products, their professional activities also cover counselling of patients at the time of dispensing of prescription and non-prescription drugs, drug information to health professionals, patients and the general public, and participation in health-promotion programmes. They maintain links with other health professionals in primary health care.