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Client says, "Let Me Think About it." and You say, "..."

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When a client says, 'Let me Think about it.', what should you say? How should you respond? Here's a 3 step process for handling that sales objection. http://www.VictorAntonio.com #LetMeThinkAboutIt #ThinkAboutIt #SalesTip
Категория: Хобби и стиль
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Текстовые комментарии (812)
BrightStar* (2 часа назад)
I love the clear logic of this line of thinking and responding.
N INO (3 дня назад)
my left ear is having a orgasm
Nafissa Shireen (3 дня назад)
I love how you explain what these excuses REALLY mean. From my experience, and that of my clients, "I can't afford it" is one of the most common excuses and it's actually one of the easiest to handle if you know how.
vance campbell (4 дня назад)
thanks Victor, that has to be the best sales advice i have ever heard!!!! you took out all the guesswork...
System 32 (5 дней назад)
my left ear
Bozik Creative (7 дней назад)
you really have to mix your audio to left and right... driven me crazy lol
stale plastic (10 дней назад)
How often does this come across as rude or too aggressive to customers? Particularly the “So which is it?”?
Jakob Hawkinz (11 дней назад)
Side Effects (12 дней назад)
One objection I get a lot is the time piece. They'll say well we just don't have time right now.
Side Effects (12 дней назад)
Dude it took you four and a half minutes to get to the point lol
Victor Antonio (12 дней назад)
Side Effects (12 дней назад)
+Victor Antonio Same.
Victor Antonio (12 дней назад)
You're lucky I didn't charge you for those minutes! LOL
Side Effects (12 дней назад)
You say cool all right no problem! What do you think of everything so far? And then it opens up the conversation. Or you could say how interested Do You Think You Are?
Ian Whincup (16 дней назад)
When a customer says let me think about it, trust me, they aint interested. The nature of most people is to not like saying "No". Qualify properly, present to the DECISIN MAKER AND present in detail to overcome THEIR issues in great detail and you will get the deal. If you've got to the point where its "Let me think about it" you haven't done your job properly upto that point. Just my thoughts in my experience.
Emily Meng (18 дней назад)
Great talk. I will try to use it soon. Thank you Victor
Australis Agencies (19 дней назад)
For context, the process is essentially this: Customer: let me think about it Salesman: When someone says that, it means one of two things: either you're not interested, or you're interested but you're not sure. Which is it? Customer option 1: I'm not interested (meeting over, sale closed/lost) Customer option 2: I'm interested but I'm not sure. Salesman: Okay, well if you're not sure, that is only one of three things. It's either Fit, Functionality or Finance. Here's my question. How is Fit and Functionality different? Isn't Functionality a subset of Fit? Surely if something is a good fit for the client, then it has all the functionality they need or want. Isn't that what Fit means? If it's Finance, then offering a payment plan or payment terms of 30/60/90 days only addresses the problem of a client who doesn't have the cash flow for your sale. It doesn't address the problem of if your price is too high for your value proposition. There are loads more objections than the above. A competing solution that is a better fit in some way is an obvious example. So if you're trying to funnel the conversation with closed questions that don't give the customer an honest and correct answer, you'll fail. If the objection is the above reasons, then great, this is a good method.
Norman Marcano (23 дня назад)
Allan Sutherland (24 дня назад)
Pretty good Victor! Especially the s/w example.I've been selling IT fr 40 years, for Burroughs, NCR, Dtratus and Oracle (20 years) . This is more down to earth and practical than the psychobabble you normally get these days. You can tell you've actually done it.
Zachary Hutton (27 дней назад)
Victor your podcasts are gold! Thank you!
Wayne Paul (27 дней назад)
My left ear loved it
MA A (29 дней назад)
Make sense.
Silverbugle2005 (1 месяц назад)
Fast Forward to 4:30..... you're welcome
Jasmine Harris (1 день назад)
Silverbugle2005 thank you!
Incradible (1 месяц назад)
Very Inspiring . . . thanks for sharing this video
Michael Stilo (1 месяц назад)
Only on the left audio is working for me too
PAWAN KUMAR (1 месяц назад)
It is helpful sir....
Clyde Barrow (1 месяц назад)
I have been mostly a commissioned sales professional for most of my career. Knowledge should be never-ending. This video is very thorough and on point. I didn't have to think about it. I subscribed to the channel! It didn't hurt that it was free. Lol.
Sarwat Khan (1 месяц назад)
Great Stuff - VA
Gus Mileto (1 месяц назад)
Great customer funnelling I will use this! Always remember before you get to this stage ensure you are speaking with the person who can sign off on the deal otherwise you get deflection #4!
Danne the dude (1 месяц назад)
two years later and its one of the best speeches i've ever heard. Victor you are such a mentor. You have helped me become the top 10 seller at my company (I'm only 19) and people are impressed. Tank you for sharing your experience
Victor Antonio (1 месяц назад)
Thank you :-) VA
Yusif Mirzezade (1 месяц назад)
Oh Victor, Thank you so much for the video !!!
Toms Auzins (1 месяц назад)
Thank you Vitor, I learned a lot! I have only one question to you or someone in the comment section - What would be "Fit" and "Functionality" for life insurance? Thanks in advance!
Celisse Willis (1 месяц назад)
Payment plans devalue you as a service provider. I know there are clothing boutiques that offer that option, but if you provide a service, It creates a “deal seeker” mentality in buyers. If the buyer expects their customers or clients to pay THEM in full for their product or service, then it’s disrespectful for them to expect another product or service provider to give THEIR time & energy for payments. It’s almost like setting you up to be viewed as the unemployed employee. I don’t go for that.
Lucas Goge (1 месяц назад)
Those were the words I hated the most!!!!!! Good strategy!
Believers tv (1 месяц назад)
The T-Mobile Guy (1 месяц назад)
The statistics are exaggerated but I get the point.
The T-Mobile Guy (1 месяц назад)
+Victor Antonio yeah no doubt, didnt mean for it to sound rude. I LOVED this podcast and bring this up in my trainings now. Thanks for the good stuff!
Victor Antonio (1 месяц назад)
You can do five studies and get five results LOL Thanks TTMG
Skystruck Crypto (1 месяц назад)
I just read the study and within 24 hours people forget only forget 40% after 2 days its 60%... where did you get your numbers from?
Victor Antonio (1 месяц назад)
Read Ebbinghaus studies on Rote memory and retention.
sandeep prashar (1 месяц назад)
Its ALWAYS money
CorbinLinks TV (13 дней назад)
In my experience, I'd modify that to say it's *almost* always the money. In a true non-comparison / one-off scenario, then agreed—that's always the money. Even the 'need other decision maker/s' objection is still, really about the money. Our fault as sales people if we didn't properly qualify them in the first place to see if others needed to be present at the call / meeting. (Unless, of course, they pull the last-minute 'hidden decision maker' card—but that's a topic for another time.) However, in a comparative B2B scenario like the one Victor presented, feature-set *is* a frequent and very valid objection. Seen it hundreds of times. In fact, many B2B software and SaaS-type sales are made or broken solely on feature sets, roadmaps, and supportability and completely aside from the price factor. (Best of breed vs. 'close enough.') Using a recent example from our company, let's say we're shopping email marketing service providers (ESP / MSP.) One has the killer feature the others don't and 24x7 support. Said killer feature will boost our automation / top-line / management reduction, etc. we're going with that one. Doesn't really matter if it costs X$ more than the others. Competitor "B" will need a strong story as to why theirs is better for us without that service we really need (or, *think* we really need.) Some of the shrewder B2B purchasing / procurement departments even use 'feature spread' to force vendors to compete directly against each other. So the feature objection is definitely important to tackle.
Frank Coles (1 месяц назад)
This is a great summary, but don't forget the 4th point: they might not have the power to make the purchase decision. You have to go up the ladder.
Victor Antonio (1 месяц назад)
I agree!
DerfMag azine (1 месяц назад)
Let me think about if I’m going to watch any more of these hyper repetitive videos which aren’t videos at all, just a podcast.
mujeeb baig (2 месяца назад)
OMG my left ear started paining this is interesting topic subscribing now.
Flower of Life (2 месяца назад)
I work in retail selling clothes.. does this method applies here aswell? I can’t give discounts because it’s a big store.
Kim Jay Martinez (2 месяца назад)
Dont Think Too much . It Gives You Stress :) Or What Are U going to Think ? The product or the Price :)
Sandeep Arya (2 месяца назад)
Good 👍
Shaun Snyman (2 месяца назад)
Whaha sales tactic wont work on me
Parivesh Nayal (2 месяца назад)
Thanks Victor for helping me in handling this Objection.. Now, I know what to say when a customer puts this Objection.. The way you explained is excellent..👍🏻👌🏻
Victor Antonio (2 месяца назад)
Great to hear Parivesh! VA
jayesh pillay (2 месяца назад)
Thank you sir. Keep making videos it helps a lot...👌
Victor Antonio (2 месяца назад)
Thank you Jayesh! More new videos to come! VA
Khalid Jaleel (2 месяца назад)
Worst piece of advice ever! If a salesman ever came back with your advice, I will respond that I'm not interested even if I am interested because for me it is no longer about the product being sold. It's all about the salesman for me now. I will judge him or her to be a rude person and I will not do business with a rude person if I can help it. This is the first time I've ever listened to Victor Antonio and it will be the last for the same reason. Victor is obviously like a pushy car salesman. The worst kind of salesman.
Victor Antonio (2 месяца назад)
Khalid, I'm sorry you feel that way...I'm far from "pushy" if you get to know me and my content. Sorry to see you go...I'll hope you'll reconsider and listen to more of my content. Thank you. VA
Red Planet (2 месяца назад)
Help me to sell my video app
juan prieto (2 месяца назад)
This is gold im in kirby sales and hear this alot
Victor Antonio (2 месяца назад)
Let me know how it works for you! VA
Pro Highlights (2 месяца назад)
So helpful
Jose Torres (2 месяца назад)
This is actually the second go around at disecting this video. This first part of this video I took with me because of the direct atck at Let me think about it. Used it to great advandage at my previous workplace(AMEX mex). This second go at at will only make my next jbb oppertunity at ICE ent the best hour spent practicing a high income skill. I am grateful for men and mentors like you. I seek to some day become wealthy and share my experience. Thanks again!
Victor Antonio (2 месяца назад)
Thank you Jose :-) Keep hustling and learning! VA
waris ahmed (2 месяца назад)
Great Tips Victor
fatima alsaffar (2 месяца назад)
but giving them the option of saying they're not interested is not really a good idea. giving them less options and choices to buy is a better approach.
Richie Adams (2 месяца назад)
Some say it as a nice way of saying "I'm not interested". My wife told me a guy was trying to sell her some cleaner when she got home from work. She told me when she said "I'll talk to my husband"...his response was "do you need to talk to your husband when you buy make up or gas"? I would have punched that little bitch right in his throat. Annoying sales people like that give all salesmen a bad name.
Hanna Omar (2 месяца назад)
WoW Victor ... Excellent technique. I used it and I wowed my client and myself ... THANK YOU :)
snip tip (2 месяца назад)
Thank you! Thank you! Thank you!
Danny Jackson (2 месяца назад)
With in 24H most ppl will forget 75% of what u told them... With in 30days 90% of them will forget about it? Rescedual next meeting at end of first meeting.... Mr customer wen ppl tell me let me think about... its iether they r not intrested or not shore... wich is it???
Marty Garcia (2 месяца назад)
I confess, as a customer, I use the "let me think about it" as a cop out, a way to back out of a deal if I'm feeling it. If I'm coming to a deal, I've already thought about it quite a bit.
MaiTravelSite (3 месяца назад)
Brilliant. I've also heard Dan Lok explain this exact technique. Better not forget it!
svntrs (3 месяца назад)
Wow this was fabulous ... I can use this as a customer and a business woman! Thanks Victor
Imad Reda (3 месяца назад)
My left ear totally agree. I just have some convincing to do with my right one
Marigold Au (3 месяца назад)
Now only with my left ear I can't decide if it is YANNY or LAUREL
foxxxof (2 месяца назад)
+Victor Antonio I k ow it's been some time, but YouTube (If I remember correctly) will allow you to replace your audio track. If you have some simple software you can easily convert mono into stereo. I use adobe audition mostly. Your audio actually sounds really clean and I liked the content!. Good stuff Sir!
Victor Antonio (3 месяца назад)
Sorry :-( I did improve over time :-)
Sudeep Tuladhar (3 месяца назад)
Marigold Au YANNY
Kitchen Time (3 месяца назад)
Marigold Au Lol ! This is funny
mexykpietrov (3 месяца назад)
The 3rd option is that they wanna interview other products / services and choose the best one. Market is full of companies and people want best value for their money. As business owner I rarely see clients that speak only with me when looking for service. It's almost standard, that client speaks to 3-4 other studios, even when have seen our portfolio a lot earlier and we were wisely chosen to be interviewed due to our knowledge and experience. What should I say, when client say: "None of these. I'm interested but I want to have 2 more offers from studios I'm also interested in before I decide?"
Don James Samy (3 месяца назад)
Love it and thank you for tips. awesome
Wild (3 месяца назад)
Dafuq, i was listening only with right phone and I did not understood why this video has no sound and why there are so many likes. LOL
Victor Antonio (3 месяца назад)
Left one Wild, the left one :-) Sorry,...I did fix the problem. Thank you. VA
Greg Letter (3 месяца назад)
When I say I'm not sure, I'll have to think about it. It's because I want to shop around to see if I can find a better price, or perhaps get the same type of product but more durable and or with better functions. Then if the seller tries to push the product on me in any way that would make me not want to buy from that particular seller no matter what.
Yair Celis (3 месяца назад)
I will try this out in my next estimate that I give out to a customer. I don't want to sound pushy, but I the same time, I don't like people wasting my time and i don't like wasting theirs. I'm going to be a bit more affirmative next time.
Yair Celis (3 месяца назад)
As a business owner when I heard that question it kind of made my heart fall. Idk how the customer is going to react. Idk if the customer is going to take that response in a nice way. There are people who normally just don't like feeling rush. I understand, but there's no way of telling a customer is he interested or not without sounding like a complete douche
Toby Cai (3 месяца назад)
Fast forward to 4:25 thank me later
ripfletching (3 месяца назад)
Love this great job
Mritunjay (3 месяца назад)
Hey victory, Can you tell us something about post sales, like retention of our customers.
Alex TK (4 месяца назад)
both of my ears loved it, and I wrote the script, lets try this Friday.
Tamim Azizadah (4 месяца назад)
Best piece of sales advice ever! Thank you!
P'tit Prince (4 месяца назад)
What if the client asks about about your project? Should you reveal everything to the client or not (in case the deal does not close) ?
David Guevara (4 месяца назад)
MASTER!!! Thank you Antonio I gotta apply it rite away this come in week!
Mark Jimenez (4 месяца назад)
what if my customer says i will be there friday but i don’t close the sale the same day
Lee (4 месяца назад)
The problem with the 3 reasons is that the third reason, not having money in the budget, can't always be overcome unless you have the authority to negotiate a lower price. I personally have bee
Archie Espinosa (4 месяца назад)
Great content! Thanks so much for our valuable tips!! More power & GOD BLESS!:)
neil jonker (4 месяца назад)
Wow gonna do this from now on. At least you know if it’s yes or no
Victor Antonio (4 месяца назад)
Yes! VA
Irene Ng (4 месяца назад)
Victor you are great...
Victor Antonio (4 месяца назад)
Thank you Irene :-) VA
Marshall Wilcox (4 месяца назад)
Good advice, but you took too long saying it. Get to the point faster.
Victor Antonio (4 месяца назад)
Sorry Marshall...too much drama? :-)
Amanda Hines (4 месяца назад)
This was a GREAT training. Thank you!
Jagat Basnet (4 месяца назад)
Its one of the best selling related video in the internet.
Gabriel Macias (4 месяца назад)
Luke Webb (4 месяца назад)
I just had an ah ha moment! Thank you so much.🙏 #specializedknowledge #patience #closing
Salim Saab (4 месяца назад)
Spencer Sperle (4 месяца назад)
my left ears is sold but my right ear needs to think about it
Franklin Johan Martinez (4 месяца назад)
Hey Vic.. i got tha final sentence in my first point of contact.. As soon as the client said, let me think about it..I told him. Let me help you instead.. wha is it that it doesn't let you to make your mind?.. I got the deal !!
Armando Macedo (4 месяца назад)
Great video!
Anonymous (4 месяца назад)
More like forcing customers but doesn't matter. Nice
Anonymous (4 месяца назад)
The Guy is Great. You said the EXACT THING. 👍
queen of hearts (5 месяцев назад)
Will try ur advice and give my feedback soon if it worked or not
Medevice Emporium (5 месяцев назад)
Rumpa Stiltskin (5 месяцев назад)
I'm not sure if I'm interested, what then?
GHN Lifestyle Centrr (5 месяцев назад)
Rumpa Stiltskin 2 things, they really don't need your product or you have not shown how it would benefit them. The emotions they would get from buying your product. To conquer these 2 reasons more customer research to understand who needs your product or service and why(the emotional reasons esp) they need your product.
Satyajit Roy (5 месяцев назад)
Hi what should have my reply or understanding to close the deal if customer said "not interested" instead of "I am not sure"
Jan Rich Rosales (5 месяцев назад)
I should have encountered this podcast before letting my customers think for a week. Twas a brilliant idea to know where to go to after receiving the lines "lemme think about it." Hoping for more powerful pieces of information like this. Thanks and more power! God bless.
Aristides Aguirre (5 месяцев назад)
Great tip Victor !!! Thank you for sharing !!
Aren Taylor (5 месяцев назад)
Good shi 💯
Best Viral Videos (5 месяцев назад)
Great Stuff...!!! It helped me a lot getting control over my sales conversations
Bella Ali (5 месяцев назад)
Omgggg thank you!!!
Jarryd Jackson (5 месяцев назад)
I like this. subscribed.
Bonita Silver (5 месяцев назад)
I would be curious what you would do for selling of art work.  If it was finance, would you lower the price?

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