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Sales Call example 1

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Текстовые комментарии (154)
Esemeralda Gallegos (16 дней назад)
Jonatan Kristoffersson (21 день назад)
Customer sounds like Donald Trump
saif Roy (1 месяц назад)
Caleb selina (2 месяца назад)
great job
Ali Jockey (3 месяца назад)
Sales ? Which part
Thegoodlife9113 Prosperity1 (3 месяца назад)
Comfun #just entertainment (4 месяца назад)
Chubs senpo (4 месяца назад)
Many stupid people around here saying negativity about her. We all know this is some kind of mock calls, but this video shows the way how to talk or convince a customer and should be very professional being in a call center.
mrmikethayes (4 месяца назад)
I have started to forward all of my telemarketing calls to my congressman Steve Chabot. I am on the National Do Not Call List left his office deal with these illegal calls.
The Stoner (4 месяца назад)
ZERO Verified Info??? NOPE Not Gonna Pass QA!!!
Fernando Gasca (5 месяцев назад)
His name is John Smith and he is from Utah... well xD
Madhav K (6 месяцев назад)
This is a very old school approach to a sales call that almost never works in the real world. This is the kind of approach that call centres take when they have a 100 agents and therefore they will just give you a script and expect you to follow it. She needs to adopt a consultative approach to sales and be able to ask the customer the right questions and understand exactly what the customer is looking for rather than just trying to push the product on him. She also didn't sell any of the benefits of the product apart from saying that he will be saving 50 dollars. While this is a significant benefit a customer is almost never going to change his mind as easily as he did in this call. She should try outbound calling if she wants to develop her sales skills and if she wants to learn how to think on her feet.
long schlong (6 месяцев назад)
what if the customer says no at 1:14
ankush mishra (6 месяцев назад)
Bitch try cold calls😉
Alec Sala (7 месяцев назад)
Can you play the second part please - I didn't quite get that VISA number...
Tjon Tan (7 месяцев назад)
you can see that she is reading a script from word doc on the screen. such jobs are never as easy as it looks.
Trash Gamer xd (7 месяцев назад)
You can sale in inbound? And me dumbass trying to sell advertising shit lmao
Y Belfort (7 месяцев назад)
This is crap
Chris Daniels (8 месяцев назад)
THIS IS NOT SALES, THIS IS CUSTOMER SERVICES!!!! (Inbound verses outbound!!)
Ethan Con (9 месяцев назад)
She is sweet. I wonder if she ever curse. Cant believe myself watching a boring a conversation but because of her. Actually I watched it twice.
ABHISHEK PAL (10 месяцев назад)
proud hindu (10 месяцев назад)
Inbound is easy outbound calling sucks big time
André Coquard (10 месяцев назад)
Justin Perry (11 месяцев назад)
Fighting for a sale in terms of price is an uphill battle. Even if you won that battle, your future business will have the expectation that you discount your product again. Speak to the issue. What problem does the product solve? How does it make things better? Good discovery and questions should reveal the pain points for you to match up features with needs to reaffirm why they need to do this right now.
Spiritual Braces (1 год назад)
this overly emotional bitch has never been on the phones before this video... what a fail
abilyn 1105 (1 год назад)
Sales protects are the best...
José alfredo Ricardo Bustamante (1 год назад)
She is pretty smooth 😂
CodeMixr (1 год назад)
Is this an example for the reps? Because it should be intended for the people who call in. If only they were all this nice.
just sunny (1 год назад)
i dont consider inbound calls sales calls.
YooToob Moderator (1 год назад)
Assuming the sale is totally rude...
Jason Genova (1 год назад)
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Sara Rodriguez (1 год назад)
It has very good points to take in consideration such as assuming the call and the rapport, however I've been a bilingual CSR for more than 12 years and once in a blue you might have a smooth call like that one, but the real deal is totally different from the office and the equipment this lady have on the video down!! lol!
My Budget Channel (1 год назад)
Faker than a leather coin
Marvin Rivera (1 год назад)
omg the profet John smith has a nissan altima 2009 the church isnt making the enough money
Josué Fernández (3 дня назад)
Do you mean Joseph Smith ?
pizza4fresers (1 год назад)
It's an example (as you can hear Jhon Smith...) of the most basic sales call. You should all watch Grant Cardone for real life examples, this simply doesn't exist, maybe only when a Jhon calls from Utah. Get real.
PLACEBOgarbage (1 год назад)
- the make and model of your vehicle? - 1998 nissan tsuru - ohh nice car
Joe Doe (1 год назад)
top camera angle, just like you want to give a feeling being submitted to the customer :)
Walter walter (1 год назад)
0:37 have a cool car. ...that's make crazy chicks. ...xD
Adrian Siwady-Mejia (1 год назад)
Not I know what assuming the sale is.
Lansuel Martinez Rocha (1 год назад)
Thank you for the information, it has been very useful in class and BPO training.
betocracks (1 год назад)
shit they cut the video when it was just about to say his number!
NAZZKIP (1 год назад)
Amina Bibi (1 год назад)
hi my name is amina can you show me a video how to make it in a conversation sales outbound sales plz
Dijonne Stricklen (2 года назад)
you can learn something new from this rescare acamdy program thanks rescare.
Mark Jones (2 года назад)
she is WEAK as Fuck and this clown customer is a fucking lay down so STUPID... Get this GARBAGE FAKE SHIT THAT ALMOST NEVER HAPPENS OFF THE INTERNET YOU FUCKING MORONS so fucking stupid an example of a fucking fake lay down
memethony memetano (1 год назад)
chill out mark damn you stressed or what
AriaTheCupcake Taiga (2 года назад)
You know what? I want a real call with shitty reception, with the customer being an Old(easily pissed) lady whose name is not Jen and that cannot hear a word you say and you cannot either because she mumbles all her words and stubbornly refuses to repeat herself gets pissed and ask to speak to a supervisor who is gonna have the very same problem with THEN I would believe that example.
aztekspirit (1 год назад)
LOL!! I could've written that :D
esenihc drew (2 года назад)
well they do have that, but this video might be for training purpose
TheNeckBeard (2 года назад)
ok those rebuttals would almost never work
Nelson Eduardo Vera Salazar (2 года назад)
IdeasEssential (2 года назад)
Now that's how the '' Ideal '' sales call would go...............
Elrich Twentyone (2 года назад)
This is way too fake.. An heaven sent cx where the cx call in to get the product.. And over coming objections?. They will only object if there’s an upfront fee..
Ronald C (2 года назад)
1:08 she used the word 'price' which is better not to say in sales.
Josh Simms (11 месяцев назад)
E-101 Beta (1 год назад)
Mozart Gates (1 год назад)
what word can i use instead of "Price" ?
Aguvika (2 года назад)
How to overcome objections: " buy the maps!!! But it now!!!...don't make me come over there!!!"
ronal (2 года назад)
wow this is a real perfect english
Christian Quintero Henao (2 года назад)
This is, simply, not real, I wish we all could overcome objections that easily.
Jacob Reeze (8 месяцев назад)
well this is an inbound, since he called he's already in the buying frame. outbound objections would be a whole different animal
Colemania (2 года назад)
its not that this works everytime. its just to give ideas to ppl who are new to dealing with call sales. it's not about always making the sell, its about making sure the customer understands the advantages of what you're offering. sometimes this will work, sometimes they just can't afford it.
fozza3232 (2 года назад)
God damn, she was playing whack-a-mole with those objections, no fact find, and a really shitty trial close. terrible call
fozza3232 (2 года назад)
This is simply not real.
Mrayis100 (2 года назад)
I mean obviously, john smith lmao
Andrew Howden (2 года назад)
to cute she shud be married, to me!!
Navdeep Sharma (2 года назад)
really a nice call.
Jeff Glasscoe (3 года назад)
Awesome call
Denis Morissette (3 года назад)
Do you use different arguments according to caller's sex?
Nexter5722 (3 года назад)
wowla1 (3 года назад)
She is so fake.. god, and he is like, big fat naive lamb that waiting to get pierced and roasted. I wouldv'e milked the poor basterd with a heartbeat.
shiyaz shaz (9 месяцев назад)
So So (3 года назад)
I like to hear from some one who worked with company, I like to hear from the insiders. Is this a good company to work for?
aspeedingdrunk (3 года назад)
Take it from me, NEVER assume the sale for inbound calls. They called for a reason, they are interested already. Just answer the questions they have and advise of the products you have, then ask for the sale. And NEVER say bullshit like " oh, you need to take advantage of our special offer", way too pushy. You advise of all that straight up, say it used to be (for example) $150 and now it's $100. No offer is "special". It is what it is. Then just ask them, "do you want to go for that now?" Be honest, casual and speak to them like you would your friends. I've been doing inbound sales stuff for 11 years and this is the best approach.
Francisco Vindiola (2 года назад)
if they call to ask questions, thats customer service. You are not there to answer questions, you are there to sell.
Bizzle_187 (3 года назад)
fake and gay
Abhishek Saha (3 года назад)
The telemarketing guys are the only people who think that only they are busy and rest of the world is doing nothing. How disgusting it is to receive a call in middle of a traffic or meeting or office, with somebody saying " would you like to buy our credit card, insurance or loans sir". I imagine if any busy person ever listens to them properly ?
Abhishek Saha (3 года назад)
+jerimi loh I watched your G+ profile...saw the comment you posted on 19 th August 2015. Good that you know how much useless you are.....Anyway, as a forgiving Indian just one suggestion for free- Don't hate yourself, try to do something worthy so that you can earn some respects instead of begging for respect.
Abhishek Saha (3 года назад)
+jerimi loh I don't know if Kate Eubanks know what you mean but I definitely know....anyway......3 similar comments at the same time....!!!! I think you are dying to support somebody because you are so worthless that nobody gives you any opportunity to support him/her....I know your kind of people...they are so neglected that the try to prove themselves useful when they get any opportunity....eventually they fail. I have sympathies for your frustrations....don't cry baby...that's all I can say...;-)
jerimi loh (3 года назад)
+Kate Eubanks dun feel bad.. i am with u.. some people is way more disgusting than telemarketing people. u know what i mean.. ;)
jerimi loh (3 года назад)
+Kate Eubanks dun feel bad.. i am with u.. some people is way more disgusting than telemarketing people. u know what i mean.. ;)
jerimi loh (3 года назад)
+Kate Eubanks dun feel bad.. i am with u.. some people is way more disgusting than telemarketing people. u know what i mean.. ;)
Anand Kumar (3 года назад)
fake call, just try outbound baby..
VIKRAM PAUL (3 года назад)
try outbound baby. inbound's easy
aditya (9 дней назад)
Try outbound sales ..
Hank Lumacad (2 месяца назад)
try inbound support and cust call to cancel shit and escalate stuff just to get a dollar. hahhaha cust from hell everyday
MrToxic (3 месяца назад)
Pfff try inbound on a customer service account where they call to cancel, not to buy more shit...
Tjon Tan (7 месяцев назад)
how is inbound easy? outbound is way easier tbh
Chris G (1 год назад)
VIC PAUL Thank You! This isn't Sales. This is a receptionist job. Inbound is nowhere near to outbound. Half the job is done for you by the prospect.
nickphilip (3 года назад)
All call center agents fall on the trap of speaking mechanically. I am also speaking on a personal experience.
MrFrankieblack (3 года назад)
Really, John Smith. You lost me right there. Pick a name not one of the most common on the PLANET. SMH
ritter89 (3 года назад)
I just got off the phone with a saleswoman who kept saying "awesome" after I'd finish speaking. It annoyed the hell out of me and sounded very unprofessional. This happened to me once before with a different company. Are these people trained to use terms like "awesome"? It sound ridiculous, imo, and makes the whole conversation feel rushed and artificial
ritter89 (3 года назад)
+Bass Red Yes, I realize that, which is why the "awesome" comments sound all the more out of place
jptbaba (3 года назад)
+ritter89 ah, I am not alone. There are jackasses Australian salesperson
Bass Red (3 года назад)
It is sort of artificial. They are not your friends, just doing their job
ELHammadi (3 года назад)
I cant believe that guy used these tricks on me gosh .... I hate sales people .. But thanks for the tip hope i wont fall in sales tricks next time .
Brandon Zack (3 года назад)
its an example shit head people...
Brandon Zack (3 года назад)
person who commented the video . not the saleswoman nor customer. * so sorry for the late reply
SE45CX (3 года назад)
+Brandon Zack Who? The saleswoman, that customer or both?
Zeeshan Sajid (3 года назад)
total bullshit, fake call - via YtPak(.com)
Jithin Antony (4 года назад)
yes it is a shit
Ville John (4 года назад)
shes cute and she sounds sweet :)
colblimp (4 года назад)
What a pile of shite! An inbound call from one of her colleagues that's probably sitting in the same room as her isn't really going to be a tough sale!
Danny Eru (3 месяца назад)
That's the reason why it fucking clearly says "example" so people can learn the structure of selling something this is not for you to bitch around
joshua pollard (4 года назад)
Might as well be ringing up groceries at walmart.... about the same skills needed
Betsy Coto (4 года назад)
This is actually a great example!!
Ashish Yadav (4 года назад)
Rehearsed .....scripted.....weak
Scott Smith (4 года назад)
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lois tucker (4 года назад)
Emmanuel Lopez (4 года назад)
I'm sorry, but this video lacks the strong rebuttals and lengthy rapport building that a REAL call has.
Lisa Maddox (3 года назад)
+Emmanuel Lopez Yea she didn't really build rapport in my opinion
Abundancia y Prosperidad (4 года назад)
Thank you.
jenny ledesma (4 года назад)
this is really example of inbound sales. make URGENCY or overcoming objections talaga for you to get the credit card information.
pedro s (4 года назад)
what a load of shite, worked in call centres for nearly 15 yrs and very rarely do you get calls in sales that run smoothly like this, customers will try and threaten you with prices plucked from nowhere to get a lower price after they tell you that you are a scamming fuckwit and "let me go ahead and set you up with that" would be blown down with "fuckin hold on i never gave my permission to set this up,did i...did i ....WELL FUCKIN DID I
José alfredo Ricardo Bustamante (1 год назад)
pedro s 😂😳😂
bappadabucci (1 год назад)
Lol yeah this is the most unrealistic sales call ever
pedro s (1 год назад)
They could always take it then want to cancel even though terms and conditions says there's a fee But I don't read terms and conditions Ahhhhhh neither you do
Siman Elouafi (1 год назад)
pedro s im agree with u
johno4521 (2 года назад)
These are Americans we are talking about here don't forget....
Arka Mukherjee (4 года назад)
Pradeep Sk (5 лет назад)
Bull Shit.. People should actually think at least once before uploading these kinda crappy stuff 
mrchris84 (5 лет назад)
this is not a sales call.
N Le (5 лет назад)
Well I also do this all the time, assuming the sale technique. It really works for me, it helps me to pull out the real objections frm clients. Sometimes, ppl feel a bit of under pressure wen u use this technique but always try to be nice to them after the 1st objection to show them that you are here to help :D
jonboiz2121 (5 лет назад)
i agree with you, NEVER like this in real life lol
Exploring L.A (5 лет назад)
yea right.... like its this easy in real life, and if it was i would be making a killing on comissions
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robbs34 (5 лет назад)
Weak and rehearsed. If it was that easy everyone would sell
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