Consumer Reports each year asks its subscribers whether they've had problems with their cars. We use that information to produce our annual reliability survey, which this year includes data from 640,000 vehicles.
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I don't get why we should take these seriously. They are basing their reliability studies off of current year models. Only stupid little things like infotainment system bugs really decide a car's ranking here. To do a proper test of reliability you need to look at cars with over 100,000 miles to start to see manufacturing flaws in mechanical parts. But nobody would care about how reliable a 6 year old car is so consumer reports along with other reliability testing companies don't care either.
As somebody who is chronically broke as fuck, I can tell you that there are just a handful of cars that I would be willing to spend my money on. The vehicle needs to start every single time, it needs to always pass smog, and maintenance costs need to be tolerable. I wish I could afford to take a chance on a cool/different vehicle, but I think I'll always buy a Toyota. I have a 2005 Matrix, with 400,000 miles, and the only thing I have had to do was replace the clutch at 300,000 miles.
American car manufacturers only care about profit growth. They push nationalism Ads to guilt people into buying. Americans think they are supporting their own but these companies build majority of their cars outside the USA. And even with cheap foreign labor American car quality is garbage. Never buy an American car, only will have problems.
Toyota is a fraud. My Camry hybrid started consuming a quart and half of oil every 1500 miles . Toyota won't replace the seals unless it's over 2 qts. That's ridiculous. Found out that same engine is in other models like RAV4 and Corolla. Don't buy Toyota. They're living on their past reputation.
Reliability should be divided into four catagories --
1. EERILY RELIABLE -- cars that are more reliable than almost necessary, but celebrate as being nearly garage free (A BUY)
2. RELIABLE -- very few or less headaches (A BUY)
3. NOT SO RELIABLE -- this car has issues, but if you love the concept of the car, perhaps you could live with a two or three known headaches (HESITATE BEFORE PURCHASE)
4. UNACCEPTABLE -- the car is too unreliable (DO NOT BUY)
Under this model I really don't care about the brand's average. It would also reveal if cars are getting more reliable in general... or not.
3 civics, 2 CRV'S, 1 Odyssey = 0 problems. None.Oldest drives new Mazda 3 Sport GT and youngest older Mazda 3 Sport GT. Oil changes, tires, brakes . No problems.Sister in law drives a Mini with Major problems, 5 weeks in garage in 2.8 years. Big problems. $$$All 3 of my Chrysler mini vans fell apart before year 5, all three had huge problems. $$$My wife brought aKia mini van rental last week. Cheap. Plastic. Poor quality. Not a winner. Sorry.When the Pacifica reaches year 7, we'll talk then..Kids' mom drives a 10 yr old Hyundai Santa Fe. Much to my surprise, it’s been rock solid . Zero problems.
Hold on - before you get all excited about German cars like BMW and Audi or Mercedes - let the buyer beware . Most buyers get rid of these cars as soon as the warrantee is over because the maintenance costs are simply too costly. They are in general too complicated - over-engineered - and the service costs are avoided during the grace period provided to the first owners warrantee/ free service period. Don't be fooled or tricked into thinking you need the "prestige brand" experience unless you don't care to give away your money to the dealership. They will be happy to take your money as they chuckle to themselves - "here's another sucker with more money than brains". They even provide you with a new temporary vehicle so you won't start to think about your vehicle while it is serviced under warrantee - the love never ends ...
Owned a loaded 2008 Mercedes-Benz C350 AMG for 6 years. Sold it at 90.000 miles. I drove it hard and never had an issue, minor or major. Car was serviced at the dealer once a year. Certainly one of the better naturally aspirated 6 cylinder engine cars I've ever owned and I've owned some of the best naturally aspirated 6 cylinder cars (1987 BMW E30 2.5 is; 2006 Mitsubishi Eclipse 3.8 V6).
My mother's Lexus RX350 SUV was awful. Lots of problems. I know 2 people who own a Ram truck. They've never had a problem. Plus I also know a person who owns a Range Rover. Fairly old Range Rover too, but with no problems. Go figure.
Here is my Kia experience. Anyone in my position has encountered the same thing from Kia. If you cannot supply them with up to date maintenance records on your vehicle they will not cover it. So for instance, if you change your own oil you're screwed. Might work if you saved all your receipts but very few people are in the habit of saving receipts of them doing their own oil changes. This ploy Kia uses is well documented if you want to look it up, I have, and it’s out there. Also my car would be covered under the SC147 recall as the symptoms of my engine seizing up (engine needs replaced) followed the exact same symptomology as those the manufacturing defect notes in the recall. The recall notice even appears on my Carfax report. Again you can find all the recall information online. The reason my car isn't part of the SC147 recall according to Kia is because it is MPI instead of GDI. All the rest of the engine is the exact same, 2.4L theta II. Kia says that because my car uses a different kind of fuel injection method that it cannot be affected by the metal filings left in the engine block which is what the SC147 recall is all about. That's totally absurd on its face but that's Kia's position. The vehicles Kia did recall was done after many government threats as well as numerous lawsuits brought by disgruntled Kia owners for which there are many. Kia's mother company, Hyundai actually recalled their vehicles for the same problem immediately when the issue was discovered. It took Kia several years later to admit to the problem and issue a recall even though they were well aware of the problem. Where was Kia's concern for people being killed due to this manufacturing defect? A car having its engine seize up on the interstate would be something that would concern most companies immediately but not Kia. Unless Kia completely changes the way it does business they will continue to cost consumers thousands of dollars for defective cars and probably end up killing people due to their own negligence. I had to argue, write emails, file complaints with various entities, etc just to get Kia to actually LOOK at my engine at no cost to me to determine the how and why of the engine failure. Kia refused to cover my car even though it is under warranty and furthermore refused to even LOOK at my car to see what caused the failure. I'm still waiting for a callback from Kia with their assessment. Kia actually agreed to take my valve cover off to take a look at my car once I complained as high up as I could to Kia. This was after several months of my car sitting dead on the Auffenberg Kia lot in Metro east St Louis. Kia actually told me I'd have to pay $1500 up front to have my engine failure looked into initially. My constant pressure on Kia finally got them to say they would take my valve cover off for no fee which costs Kia less than $50 in labor. Kia had no desire whatsoever to know what caused my engine to seize up. Their ONLY concern was to avoid any acknowledgement of any responsibility or liability. Kia already knew what caused the engine to fail. The same thing that happened to hundreds of thousands of the same engines made by Kia and Hyundai. It was the exact same problem as the Kia SC147 recall. Taking the valve cover off will not help. There was no oil leak. No oil smell. Never any indication of any problem with the valve cover. It's simply a ploy for Kia to say we looked at your engine and it's your fault. Who would trust their assessment at this point anyway? I'm out thousands of dollars I still owe on a car without a working engine. Don't you think any car maker worth a darn would want to know why one of their vehicles engines just seized up on the highway? Kia's been super lucky so far no one has died due to their negligence. Additionally a co-worker of mine had a problem with his Kia and will not buy one again either. For his Kia the car required a specific oil filter made and installed by Kia and if that was not used the engine fails. He was never told this when he purchased the vehicle. His insurance successfully sued Kia for over $7,000 for his engine failure. Unfortunately my insurance doesn't cover mechanical issues. Ever wonder why your Kia never quite gets the gas mileage it was rated to get? Kia has also paid out for a class action lawsuit because they lied about the MPG of many of their models. The very MPG rating that many people base a large percentage of their purchase decision on. Yeah, Kia lied about that too but kept it hush hush. You can find the information online if you look for it. I had my car into the dealership (Auffenberg) several times before the engine failure telling them something is bad wrong with the car. The Kia service department ran every kind of computer diagnostic and could find no reason for the problems which included knocking, major loss of power, major loss of fuel economy and car dying at both idle and speed. Check engine light was always on and every sensor it said was malfunctioning was replaced and it didn't help. Unfortunately I could not leave my car with Kia. Kia wouldn't supply me with a free rental. They said it was against company policy. My step daughter was dying needing a second liver transplant as all this was going on and I couldn't be without that vehicle. With only one vehicle (other than the Kia) I wouldn't be able to get to work or my step daughter wouldn't be able to be cared for properly. I told Kia this and still they refused to get me a rental while they actually got to the root of my car problem and addressed it. Instead they said sorry to hear that, we can't find any problem with your car. They actually let me leave with a car they KNEW was dangerous and about to fail. They didn't care that my family was going through a serious medical situation with my step daughter and the car behaving as it was only increased the stress on my entire family during this time. Fortunately my step daughter got her transplant just in time and is doing ok now. Not only did Kia sell me a defective product but all this happened as our family is going through the stress of a child being deathly ill, lots of additional costs for medical related expenses and Kia was told this and didn't care. Kia added thousands of dollars to my already stressed finances by selling me a defective vehicle. But it gets even better. The Kia rep in Arizona named Steve that handles my case and many others actually told me on the phone that some of Kia's cars die early and that's just the way it is. He insisted all other car manufacturers have the same problem and also refuse to repair the vehicles leaving their customers screwed too. That's certainly not my experience nor that of anyone I know. Steve at Kia flat out told me Kia isn't going to pay and I'm out of luck because I got a bad Kia and have to eat it. That's what he said. That's Kia’s customer service that said that to me. I have to shake my head and laugh every time I call Kia and their recording says "Rated #1 in initial quality 2 years in a row!" Yeah, and dies in 78,000 miles and Kia refuses to make a full recall or honor it's warranty. You won't see Kia winning any customer service awards or vehicle longevity awards. My advice to anyone that has a Kia (ESPECIALLY if it's a 2.4L) is to trade it in and get something other than a Kia before it dies and your left paying off a car that doesn't run. I liked Kia at one time or I wouldn't have bought one. What I've found out since has opened my eyes to the quality of their vehicles and their denials of their own manufacturing defects even if it could cost lives or severely screw consumers over financially. Buying a Kia might make you think you're getting more quality for less money but it's all based upon lies and cover-ups. That is my Kia experience and it's the WORST experience I've had with any company on any level at any time in my 31 (47 - 16) years of driving cars.
Reliability is about the car not breaking down it's not about the ICE system. Think you got This all wrong. And how can you do predicted reliability that like crystal ball gazing or tarot card reading of the cars future it's totally false.
I do not know how Americans get away with this type of reporting.
Why is it that infotainment has not been an issue on Volvos in euro , or maybe this is about people making things up.
how in the fuck can you call a less than year old car reliable and even that some are first model year cars. all are still covered by factory warranty and then theres gonna be recalls and tsbs on them. give them atleast 10 years before you consider them reliable. my 97 saturn is still going strong now thats fucking reliable.
I had to stop using consumer reports because its hard for them to keep current models tested. For example mitsubishi. They tested a 14 Mirage, outlander sport years and years ago, and the lancer hadn’t been tested for years (discontinued now). They did however test a 2016 outlander but have to make a negative remark even when they say mitsubishis are reliable. The outlander sport was rated top reliability for years in their surveys.
I have owned mitsubishis and they are extremely reliable but they never mention the brand or its vehicles at all which i find odd. Sure they may not be the most modern design or highest tech car because they keep their model design a little longer which makes their models reliable and time tested and thats what a lot of owners want instead of a new design every 2 years plagued with issues.
They have made numerous updates to
models over the years. My 15 mirage compared to my 17 mirage g4 (new for 2017) was like night and day in refinement and roominess but they have never tested the 17 or 18 mirage or mirage g4. On the 17 mirage and mirage g4 they updated the engine, horsepower, suspension, steering, interior, exterior styling, new trims, apple car play android auto, and much more and the all new mirage g4 came out in 2016 as a 17 model. I understand they purchase cars and it makes it more difficult but they have their favorite brands thats clear that get the most attention while several brands and vehicles get left un tested for years and years no matter what updates or changes they may have.
I’ll keep an open mind about KIA and FCA. I’m old enough to remember the 80s when when we used to call the Japanese car brands junk but look at them now. With KIA I believe that over time their products will improve just like the Japanese brands. With Chrysler I would never have expected their uconnect system to be so good. So I won’t be surprised if they improve in other areas.
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