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UpSelling versus Cross-Selling Techniques #83

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UpSelling versus Cross-Selling Techniques #83 . When it comes to selling, there are two sales terms that are typically used interchangeably but have different meaning. In sales, Up-selling refers to when you "upsell" the prospect on buying a more robust or a product with more feature and benefits. While cross-selling refers to selling the prospect "add-on" or complementary items to the base product they are buying. If you go to McDonalds to buy a single burger and the person at the counter says, "For only 50 cents more you can buy a double burger." That's upselling. If you say "No, a single burger will do." The person at the counter might say, "Would you like fries or a drink with that?" That's cross-selling in sales. To find out more about Victor Antonio, go to: http://www.VictorAntonio.com
Категория: Образование
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Текстовые комментарии (11)
Christopher Cj (1 год назад)
Hi victor can you please tell me if there are any courses you have, or books you can recommend that focus specifically in depth on cross selling. and if possible designed for electronic retail stores thanks.
Victor Antonio (1 год назад)
I'll be uploading a new program in the next week on Upselling at: http://www.SeminarsOnSelling.com VA
Mike Anthony (1 год назад)
This is excellent, you explain things in a very succinct and professional way. You certainly know what you're talking about, I appreciate you investing so much time in enhancing the world of sales.
Victor Antonio (1 год назад)
Thanks Mike! VA
Eurospezial (2 года назад)
Cool video, thanks a lot - starting my first up sell/cross sell project today. Looking forward to seeing more from you. Subscribed!
Victor Antonio (2 года назад)
+Eurospezial Thank you and good luck! VA
Dennis Limbo (2 года назад)
Perfectly defined....
Victor Antonio (2 года назад)
+Dennis Ivan Limbo Thank you Dennis! VA
Hank Merkle (5 лет назад)
Thank you! Did just that - meeting set for Wednesday at 10!! Now for some execution of that "Sales Influence!"
Hank Merkle (5 лет назад)
OOPS! I have hit send before I finished! The question is what is your suggestion to get an answer from a customer who has "Gone silent?"
Hank Merkle (5 лет назад)
Vic - Great explanation! Here is my totally unrelated question - Got first meeting with the customer and an opportunity to quote (he sent a list of items, we agreed to meet in two weeks) I have called an e-mailed and not heard beck from him - simple message - "We have your quotation ready, I would like to meet to discuss the quotation along with a brief presentation of the services we provide to our CPS (VMI - Vendor Managed Inventory) Customers"

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