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Starting a Sales Conversation & Cross-Selling

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sales conversations with http://www.victorantonio.com
Категория: Хобби и стиль
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Текстовые комментарии (164)
sweetgothfromhell (4 дня назад)
Very good video...
John Dow (13 дней назад)
The information you provide Victor is good, but please upgrade that microphone its cringe worthy. Your Visuals are good and your content is good HOWEVER that audio is bad. Still gets a thumbs up.
Victor Antonio (13 дней назад)
I cringe too! It was over 3 years ago! I've upgraded JD,...I've upgraded!!! lol
xhite (1 месяц назад)
Great content but please get a better microphone
Manpreet Kaur (2 месяца назад)
Hy victor antonio sir....i need ur help. I am new in apparel section how i start a conversation with a customer after greeting nd anything new instead of saying may i help you
Cheesygamerz (2 месяца назад)
i would watch your videos but your audio is terrible
Cijo thomas (4 месяца назад)
pattantang pole nikkum ee pp sasi 🎂 🎂
Bryton Chikosha (4 месяца назад)
yeah good staff. Victor can you add more if its B2B
Not _Youngjustice (4 месяца назад)
I work at a company called vector and I sell kitchen knives but the thing is that i just don't know on what I would say to the customer
jaya lakshmi (4 месяца назад)
Thank you sir.. I am planning in to enter Hotel sales and marketing.. this video motivates me
waseem cassim (5 месяцев назад)
Hi Victor. I work in a luxury jewelry store. What would be my assumption question? Thanks
Dan Loma (6 месяцев назад)
can you make a video how to make sell to prospect customer even if your just talking and chatting just for fun? :)
Victor Antonio (5 месяцев назад)
Hmmm....let me give that one some thought! VA
meiqi LI (6 месяцев назад)
this man is so genius! Help me a lot in my interview. Haha
Jose Ramirez (6 месяцев назад)
Great tips
m1ch4el4 (7 месяцев назад)
What if your selling lead generation services over the phone?
Mobile Techno (7 месяцев назад)
What if I have a cloth shop then what is should say ?
Vincent Kasera (7 месяцев назад)
Hi Mr. Antonio, kindly share with me your email. Thanks
RR Packages, Pakistan. (8 месяцев назад)
Dear Antonio, you are always as good as good. Can you tell lease make a video on e-sales conversation like someone exports something. And if there is any video already uploaded, please suggest. Thanks.
Atlanta Prestige Motors (8 месяцев назад)
I am a sales rep at a used car dealership, what would my first contact be?
Sara Torres (8 месяцев назад)
i work at airport selling trips, it is kinda hard, you have to go to the people and close the deal right there (people at airport dont go to the airport to buy) but i am doing it, but sometimes i am kinda shy to start to sell to people and talk to them, any advice? your videos are great btw
Ramzi Sahouri (8 месяцев назад)
So I work for T-Mobile. If someone walked in to inquire about service I start off by saying what can I get you started on today? I understand that, but how would redirect my customer to our new security system called nest? Thank you
kimondo muriithi (9 месяцев назад)
Am getting better since I started listening to your sales techniques thanks
Dakota Brown (10 месяцев назад)
Hey I do business online how can I get customer to sign up for sale.. it’s just $40 to sign up in free training.. plz help
Zara Hazel Gonzales (10 месяцев назад)
Hi Victor! This video really helps a lot!! But can I ask you few more samples or verbiage, because I work as a csr in a call centre and we are on billing and sales. I am wondering how can I transition from their bill concern to selling tv service . And lets say they had really bad experience with the service before. And for those who never had it but love their current carrier? :) badly needed to save my job.
Asd yuiop (10 месяцев назад)
This vid really helps me lot. Salamat po.
Victor Antonio (10 месяцев назад)
Thanks Kier! VA
Sudur Ticingge讖龙顯庆 (10 месяцев назад)
just tell them China's service sucks, then will not go😜
Ind3finite Erxi (10 месяцев назад)
what do i say if i work for a gym?? i cant think of a good one
Freedom Builder (11 месяцев назад)
I love the way you sell at your first video
Victor Antonio (11 месяцев назад)
Thanks Chetha :-) VA
Jacob Finch (11 месяцев назад)
This helps a lot
Eric Paze (1 год назад)
I watch your videos in the train on my way to work every morning, you inspire me! God bless :)
Victor Antonio (11 месяцев назад)
Thank you Eric :-) VA
SALES EESL (1 год назад)
as a sales representative for a solar water heater company how do you start a conversation with the client
Victor Antonio (11 месяцев назад)
I'll answer this in an upcoming podcast. VA
victor miranda (1 год назад)
How can we apply this to cable services sales ?
Carlos Antonio Uribe (1 год назад)
This is great you can apply this to any sales pitch, from construction to starbucks.
Rossella Musasgarden (1 год назад)
Morning dear Victor, I would you like ti ask you some tips about the fashion retail, luxury, could you help me with the approach? And how to menage the conversation? Thank youuuu
Victor Antonio (11 месяцев назад)
Do you have a specific question? VA
mohan s (1 год назад)
I have a retail home appliance business . What can I say first . "What product are u ready to buy today ". Is it OK please give me some ideas for that
Mike Seg (1 год назад)
hi Victor i'm a door to door seller my job is to enter the persons house and sell them a contract that will change their light and gas distributor which opener do you recomend to start the sale? Mike
Ryan Styles (1 год назад)
I work at Sams but I sell Direct TV. People walk into Sam to buy Sams products not Direct TV. How can I get people just to listen to me without sounding like I'm trying to sell them something?? I could really use your help Victor
I'M JUDGING YOU ! (1 год назад)
Sound quality is bad, good video tho
Victor Antonio (1 год назад)
Thank you and I did get better with the sound quality :-) VA
Agit Kara (1 год назад)
This is unbelievable! I checked so many reviews and you almost have answered all of the followers . That's why I believe you can answer me too :) I work in a mall I repair cellphones , iPads and tablets. Most of customers come from Apple Store to our kiosk , they want repair their devices in a short time and we do most of repairs in 15 . Even when I say Customer i do repair your devices in 15 minutes just come back in 15 minutes some of them stay over there and they say we wanna watch you I know they don't trust that's why I say of course you can watch but they rush me so sometimes I break some devices (for example iphone 7 + plus) and it cost me so much and I m only an employee , I need to buy an other device for customer. Mostly I don't know what to say the customer when it happens. Do you recommend me some words keep my money in my pocket? :))
Victor Antonio (1 год назад)
Don't be nervous when repairing. In fact, invite them over and show them what you're doing; educate them so they appreciate you more. It's also a good way of building a good relationship. So next time you're repairing one say, "Absolutely you can wait. In fact, pull up a chair and I'll show you what I do." Now, you're involving them and teaching them and you won't feel rushed. VA
Shane Simms (1 год назад)
Hi Victor what would you open with for a cycle store?. Thanks
Victor Antonio (1 год назад)
Well, are we looking to fix or are we looking to get faster? People come to my bike shop for 2 reasons. To fix their cycle or to find ways to go farther faster, which is it? Just my initial thoughts :-) VA
Mr. Beerscuit (1 год назад)
Hello, I have little to no experience in sales, but recently I am engaged in a MLM company with a positive culture that sells a unique health product that changed my life and many others, so I decided to try and give full time for sharing this information and knowledge. But here is the problem I am having, with people that know me when I try to engage them with something related to what I'm doing now, they almost instantly start assuming I'm trying to sell to them so I don't know how to handle this, I know the product is good I totally believe in it and the company culture can help them but there this barrier that I feel when I try to share with my friends. The other problem is when I try to talk to a stranger, it is just an awkward mess... I have the courage but I don't know good "starting lines" or how to read an exact moment to engage a stranger in a conversation like if they are sitting looking at their phone, should just I approach and say hi? Them what's next? I'm actually a foreigner in this country but I know enough of the native language (Chinese) so I feel that I have a little advantage for getting their attention towards me. Could someone share me some ideas of how to seek and engage people, maybe some talk points, what to be careful about, sorry I really am a total beginner in this. Your videos are helping me so much Thank you!
Jonathan Christie (1 год назад)
Hi +Victor Antonio, great videos, love your content! This one threw me a bit, It makes sense for a store owner, but what about legwork salesmen, I, for example, walk into a used car dealership, to sell advertising space in a newspaper, how would I start a sales conversation in that situation? I look forward to seeing more of your videos. Thanks!
Mrbarnella (1 год назад)
hey victor.i would like to know about your email so that i can contact you. i'm a bank employee in a new bank for now
Clely Hernandez (1 год назад)
I need improve my pitch when I'm offering the auto insurance product, my job requires to approach the prospect and engaged them to get a free quote, any suggestions?
Amme Richard De Chino (1 год назад)
victor can u make a video selling insurance? selling a product they dont see, selling, trust, ideas and a promise? thanks
Abhay K (1 год назад)
i am field sale executive. we visit our customers without appointment. we get good respect f as our products are educational. i want help in starting conversation for me.
Amnie Elhayek (1 год назад)
Hi Victor, I just started my new job as a sales person at a bedding store. How do you sell a mattress and talk about the benefits and features of it? How do you also keep the conversation going without having nothing to say in the moment ???
Sunita Lapasia (1 год назад)
can you please suggest me questions that i can ask to my clients, my business is custom clearance and freight forwarding
The KABIR (1 год назад)
how to start a convo or tips for selling japanese used cars . can you help me with that?
mark sharp (1 год назад)
Victor I sell door to door lawn chemicals. that's a big difference from someone coming into a store looking for something. meaning they didn't want anything I came to them. COLD SALE.
dennis le (1 год назад)
Great videos, Do you have any sales' video for B2B. This video is great for B2C. B2B for a tech company.
Victor Antonio (1 год назад)
Dennis, go to http://www.SeminarsOnSelling.com
Pdeps X (1 год назад)
Victor how can I start a conversation if I work in a lightening retail department ?
Pdeps X (1 год назад)
+Victor Antonio (Keynote Speaker) cheers Victor.
Victor Antonio (1 год назад)
Have fun with it. "Mr. Client, there's BRIGHT people and then there's DIM people? Which are you?" Client: What do you mean? Some people like lots of light while others like low light. Are you Bright or DIM? :-) ---- I'm having fun here but you get the idea PX! VA
Tanya Stephenson (1 год назад)
I'm starting a new job in 2 weeks and it's going to be my first sales job as I'm changing careers. I'm so glad I discovered your channel. I feel a lot more prepared as I go through all your ideas and advice. Love it!
Victor Antonio (1 год назад)
Best of luck Tanya! VA
Rohit Kawedia (1 год назад)
Dear Victor , I love watching & implementing your videos . Can I get your email , for my questions please ..?
Victor Antonio (1 год назад)
victor@victorantonio.com note: if the question is complicated I suggest you sign up for my 1 hour coaching program (go to http://www.SeminarsOnSelling.com)
Sophie Alli (1 год назад)
Great video.My question is is there a less awkward (or even better an ideal)way to leave someone a business card.Someone you just met.How can u make someone feel comfortable enough to accept ur business card when u barely know them? I've personally handed out business cards to strangers with a smile and all...but its always awkward.(As in a Jehovah witness at your door leaving you brochures so u just smile and collect)
Sophie Alli (1 год назад)
Thank you for answering,first off I'm already implementing most of your advise and I've had a really positive response.Thank you very much.I have a small personalized pendant making business and I hand out fliers and business cards to show the products I make.so - make.so yes I do go up to strangers.It is always awkward but I dont really know how to make individuals aware of my business as I'm in the starting stages.Also not alot of other folks do the business I do so it is hard to explain without images.Thanks again for your help.
Victor Antonio (1 год назад)
Hard to answer this one Sophie without understanding the context. Are you walking up to strangers? Are you at a networking event? Is it after you've met them? Or other? VA
Aditya Wadhwa (1 год назад)
Hey Victor, Great stuff.. saw for the first time but cant stop watching your videos one after the other. I am in a middle of taking some big sales related decisions for my wedding photography business. Do you have a video about getting a sales call when the customer straight away asks about the price of your service.. should I share the price?, give an idea about the price and ask for a meeting? Or just ask for the meeting.. Or something else? Can you help? Thanks a lot!
Aditya Wadhwa (1 год назад)
Thanks a lot Victor! Your response gives me a lot relief. Trust I am moving in the right direction. Will share stories of success due to your training. Thanks again!
Victor Antonio (1 год назад)
Great question! When someone asks for a price I'd say, "Well, Mr. X, it could be anywhere from $200 to $2,000 depending on what you're looking for. So, tell, me what are you looking for and let's hone in on a price?" Pick a wide range and this will allow you to move within that range. VA
yuga mirlekar (1 год назад)
hello , I am gonna work as wealth manager . can you please give me idea how to convince client to invest in portfolio
Victor Antonio (1 год назад)
That's too broad a question Yuga,...you'll have to be more specific. VA
Maria Jimenez (1 год назад)
This was well explained, good job! I am a sales associate at an electronic store, and I am new at the whole "selling" environment. What is a good line I could use to get the customer to buy from me? I am lacking at asking first questions.
Victor Antonio (1 год назад)
Maria, you have to develop your own first question; try different ones until you find one that works. Sales is a learning process...don't be afraid to experiment a bit. There is NO one way :-) VA
Olga Antipova (1 год назад)
Hello, awesome ideas and soo reasonable advice. My fav video so far is about cost and price. just WOW!# Have my own struggles in the sale process at the stage from engaging to disvovery of the guest's needs in furniture store... Would be it a propriate question to ask about renovation of their house to engage the conversation or start discovery of their needs? in our short training we were taught talk about weather after greeting and welcome to the store. it doesnt really make sense, my product doesnt relate to the weather condition... I have few good ways of using sales pitch at the steps of reveal of the product and maximize the sale, but sometimes I just dont get to those steps. in my situation its a little gap between engaging and discovery of their needs... i want to fill it!
Victor Antonio (1 год назад)
Olga, be natural. That's the best advice in starting a conversation. Ask yourself, how would you like to be spoken to? Too often we OVER think the process and need to be natural yet focused. VA
Andrew Walker (1 год назад)
hi victor been watching alot of your videos as in my offline role i work in a retensions sales role for a major known satalite tv company in the Uk which is very competitive. Alot of the calls are based on cancellations due to pricing or alot about the services with objections like "we want to cancel because we dont use it anymore to your too high in price to we can get it chraper. i watched your your too high cost video which is a great video but any tips can you provide me. cheers
Ali Ahmad (1 год назад)
Home Based Business Guide what I understand the customer is not satisfied your service and you not give to your customers what they want.so focus on your services price solution will solve
Krip ST (1 год назад)
you the man bro
Victor Antonio (1 год назад)
Thank you :-) VA
Amirali Rajvani (1 год назад)
I am using your sales techniques and getting awesome results. but I lack when i ask first question when they enter in facility. I am selling the phone and phone plans in Canada.
brian harrison (4 месяца назад)
Amirali Rajvani
Amirali Rajvani (1 год назад)
Okay sir.
Victor Antonio (1 год назад)
Experiment with different lines and see which one gets the best response. Example: "Are we upgrading, getting started or did you just come to see me (smile)?" Come up with different ones you feel comfortable with :-) VA
Naz Era (1 год назад)
Excellent 👌👌👌👌👌
Victor Antonio (1 год назад)
Thank you! VA
Tina Yanti (1 год назад)
what about hotel?? if someone came to u r hotel, how u do u r first and start conversation?? tks
Paula C (1 год назад)
Hi i sell memberships when someone walks into my reception area what would be the first thing you would say after you have found out if they are members or not. ie if they are not members they get their money out to pay. any ideas would be appreciated. thank you
Cijo thomas (4 месяца назад)
pattantang pole nikkum ee pp sasi 🎂
Lisa Edvabsky (1 год назад)
I walk into manufacturers, and mechanical engineers everyday. These "gatekeepers" are sick of seeing prospectors everyday, and have heard every line in the book. How do you get past them to the decision maker? And once there seal the deal quickly? By the way, I sell industrail steam valves & process controls in Brooklyn, Queens, Staten Island, & Long Island. Probably the toughest territory in the whole USA. Id love ideas.
Pranjal Shridhar (1 год назад)
Victor Antonio hi, I am working in a gas station cum retail store as a trainee. my boss wants me to increase my upsale only then I will be eligible to work on permanent basis. plz give me some advice to what to do
Victor Antonio (1 год назад)
Lisa, that's a HUGE question(s) which I can't do it justice here. May I humbly suggest my workshop where we can work 1-on-1 to figure it out. https://youtu.be/-CksAZ6U9cM
Paschalis Antoniou (1 год назад)
Thnx for the info Victor, this was really helpful. Now, assuming that i am into real estate, and somebody walks into a project/development of mine, or into my sales office. How can i greet them???
Pasxalis Antoniou (1 год назад)
Victor Antonio well if they enter into/come near a development of our company i would say that they were attracted by its exterior design.Cause this is what they see first.
Victor Antonio (1 год назад)
Be creative PA! What do you think would grab their attention? VA
Joan Caryl (1 год назад)
I know nothing about being a sales representative and your videos are quite helpful to me especially now that I will soon become a sales rep. Your videos and the tips that you are giving are very educating and beautiful. I hope that I will become great in selling my product soon. More power to you x
Alejandro Hernandez (1 год назад)
Joan Caryl it's all about your knowledge on the product and how you treat the customer! Try to engage in a conversation first and make them feel comfortable with you. Once you build a good relationship with the customer, they will eventually end up buying your product. I am also a sales representative and I always try to find a way to convince the customer why our products are the best! I'm on top 3 on sales in my region and I've only been working for about 3 months. If I could do it, you can! (good looks always help too). 😂😉
Joan Caryl (1 год назад)
I love that you are really replying. Is this really you? To be honest, I don't think that I am doing good. It's difficult. I don't know how to explain it.
Victor Antonio (1 год назад)
You can do it Joan!!!!! VA
Shah Ayiaz (1 год назад)
I am a shoe sales man please call me wen u need my is 9566137407
Apriansyah Nur (8 месяцев назад)
Are you from Brownsville Tx?
Victor Antonio (1 год назад)
:-) VA
Artur Vegas (1 год назад)
great messages!
Victor Antonio (1 год назад)
Thank you AV from VA :-)
Media Matters (1 год назад)
The name Pradyumna sounds Indian, just saying. Must be an Indian in Australia.
Ever Zamora (1 год назад)
I sell newspaper subscriptions..we make first contact, what would be a great assumptive sale question?
A. J. (8 месяцев назад)
What would you do if you run out of toilet paper???.. . . Client-Umm news paper?. Yeah please buy our news paper😂😂😂
Lin p (8 месяцев назад)
Victor Antonio 👌
Victor Antonio (1 год назад)
You: Where can you find the most credible source of information that matters to you? Client: Uh.... You: Right here. (hand them the newspaper) :-)
Zhou Hong (1 год назад)
I should've watched your videos or signed up your podcast channel way earlier.. Got 3 customer coming over tmr and now trying to catch up with soe sales techniques hahah
Victor Antonio (1 год назад)
Venugopal S (2 года назад)
Thanks Antonio , it's an eye opener. .
Victor Antonio (2 года назад)
Thank you for watching! VA
kickboxer1391 (2 года назад)
Assumption Close!
Victor Antonio (2 года назад)
It works when applied correctly :-) VA
JourneytoYES (2 года назад)
One of the best salesman I've seen by far
Victor Antonio (2 года назад)
You are too kind...thank you! VA
Sugar Sour (2 года назад)
Dear Victor. Im working in a cleaning solution company selling cleaning product including cold calls/ prospecting. Any video that i could really start on might relevant for me. Love from Malaysia.
Victor Antonio (2 года назад)
Thanks Grant!
Sugar Sour (2 года назад)
Much appreciated. Your videos really help me a lot ! Proud to be one of your subscribers!
Victor Antonio (2 года назад)
Watch my "how to sell" and "blocking objection" videos :-) Good luck!
Ajit Mandal (2 года назад)
Sir ,Pls Share some tips for FMCG product Sales .
Beverly Gordon (2 года назад)
Hi Victor, I need help! I have been in customer service for years but my new job is sales. I work in the hotel industry and my job is to convince the guests to book their next vacation while still on their current vacation. Can you give me some tips. I have been told I have a great personality that can connect with anyone, but I need to know how to close sales. HELP!
Beverly Gordon (2 года назад)
+Julius Machinebacon thank you very much
Greater Guangxi (2 года назад)
I'm not Victor, but I give you an answer anyway :) You should tell your manager that recurring visitors should get a discount ;) If you get that "OK!", here's a How-to: 1) before the guests check out, ask them if they have 2 minutes time to answer you a few questions 2) ask them how often they visit <place/city your hotel is> 3) ask them how they feel staying in your hotel - tell them they should be really strict, you would like to make sure they are fully satisfied 4) tell them (that the reason you are asking is because) you would like to offer them a discount for their next visit (if they say that everything is fine, you call it a VIP discount, if they say they were unhappy, you call it a discount to make up for the troubles they had) 5) ask something like "if I guarantee that the next time you come to <place/city> we offer immaculate service and a special price for you, is there any reason for you to say "No"?" (any information you get here is absolutely valuable and you should definitely write it down) 6) let them freeze the discounted price (there are many ways of doing it, one would be simply signing an agreement) 7) No matter if they say Yes or No, buy them a drink :) They might come back to you later... Hope that helps :)
Treetop Tours (3 года назад)
why did you record a good looking video with a bad sounding microphone?
Victor Antonio (3 года назад)
+Treetop Tours No need to apologize and we ALL (myself included) have our bad days :-) Selling is a hard business where we deal with handmaidens of frustration: uncertainty and rejection. Stay positive and THANK YOU for your kind gesture...I'm touched that you would even take the time to do the "remix" :-) (Note: I couldn't download it but you can send the link to my email at Victor AT VictorAntonio DOT com.
Treetop Tours (3 года назад)
Victor, I'd like to apologize to you, My previous message was snobby, aggressive and critical, even though the content of your video was helpful to me. I have been sucking at my sales role and i think with hindsight my negativity was infecting other conversations. By way of apology, I have recovered the audio in the  and remixed the video for you at my studio, the fixed version can be downloaded here  https://drive.google.com/file/d/0BwbNguzcRCDRXzdEQk1PdXZrU0k/view?usp=sharing I've filtered the clipping/buzzing Audio, thickened the vocal and softened the tone, the fault is now less pronounced and you are free to do as you wish with the final result, no charge, no obligation, id just like to say sorry for being an asshole to you. Though, in hindsight, after reflecting and considering the classy way you handled handling my bad attitude, I can now see that it is I who have learned a lesson.  I.E. If my attitude was sore and unpleasant , as can be gleaned from the message I left, then its no wonder i wasn't winning approval from prospects and making sales. If you find some time to do another inbox request,video  perhaps a topic that would be of interest to your subscribers (ans something I have learned from this) could cover  "don't let the people who said no, cost you the people who would have said yes" or put another way when a salesperson should check themselves for a bad attitude, and what to do to reset an effective selling state of mind Once again, I am a bit ashamed of my tantrum, I had a bad week on sales and I'm sorry for the bitchy remark I made, I find your videos to be insightful, your persona , inspiring and your content informative and useful and I'd like to thank you for inadvertently helping me to learn a valuable lesson, If you would be interested, i would also like to offer to update the opening title graphic for you again, no Charge, no obligation, your choice. All the Best  Alex Mather London England
Victor Antonio (3 года назад)
+Treetop Tours Yes, you're right; lessoned learned :-) Thank you! VA
Victor Antonio (3 года назад)
This is a MUST WATCH...loaded with sales gems!   #salesconversation   #salestips  
Rickvian Aldi (1 год назад)
Victor Antonio amazing as always Mr Victor
Soul Surfing (3 года назад)
Assumptive question - How can I help you? or I will be glad to help you?  Ask or take control right away?  I'm going to have to experiment and take some notes on which approach works better for me. Perhaps use both?  After they answer the question, respond with taking control.
Soul Surfing (3 года назад)
+Victor Antonio  Thank you Victor.  So far, using both seems to be working great.  Ask the question....let them vent so they feel heard and I get more information that I can utilize during my sale and THEN take control. My clients seem to be responding to someone who can take control and is more knowledgeable than they are to help them make the right buying decisions as long as they don't feel pushed.  Balancing listening to the client and teaching the client is working for me.
Victor Antonio (3 года назад)
+Beach Bum Look forward to hearing your results BB!
Zulqarnain Shuayb (3 года назад)
Thank you for the video Victor! I manufacture & sell spare parts for vehicles(shock absorbers). How do I greet my customers? And is there a marketing strategy that you would recommend?  
Chrissy87 (3 года назад)
I love your videos.  Recently I have transitioned from retail sales to a position selling advertising space in trade newspapers.  I agree with the other commenter-these tips are great but part of my job is prospecting people who serve our readers and may not necessarily know about us.  Even with the internet, if people don't know what they are searching for they will likely never find it.  What is your take on prospecting for new clients and having those prospecting conversations with someone doesn't know you or your company/service?
danny robles (3 года назад)
A true Guru.
Victor Antonio (3 года назад)
+danny robles Thank you DR!
Blaxer (3 года назад)
Victor, thanks for the very good video as usual. You definitely deserve more views. If the first time we suggest Product B to the client and they refused/declined, does that mean that it will be impossible to re-suggest Product B again? Otherwise, how do you recommend we re-suggest Product B to clients without coming across as hard selling.
Blaxer (3 года назад)
Thank you very much +Victor Antonio  !  It is very motivating to hear from you :)
Victor Antonio (3 года назад)
The key is asking the right questions that "lead" to Product B.  You can only "resuggest" Product B if during the conversation the client mentions something that Product B has and Product A doesn't.  Ex (You're selling computers): Mr. Client, you mentioned you want more "battery life" from your computer.  The product I showed you (prod B) earlier has 30% more batter life which is why I mentioned it.  Since you travel ALOT, I'm sure you're working on your computer a lot...which means you need more battery life.  Am I right?"  Get the idea Blaxerx?  The ideal way is to first find out what the client wants by asking those key questions BEFORE you show them Product B.  Imagine asking upfront, "Mr. Client, do you travel a lot?"  "Do you work on your computer to do work on the plane and in the airport?"  Well, then along with Product A, let me show you Product B which has 30% more battery life. With this approach the client is more likely to say yes.  See what I mean?  Best of luck! 
Leonardo Calles Cecchetti (3 года назад)
Excellent video Victor! I'm starting a door to door selling about a service that reduces electrical consumption of companies, hotels and restaurants. Some times it's difficult reaching the manager because you have to talk first to the recepcionist. How I can convince the recepcionist?
Antrone Woody (2 месяца назад)
Antrone Woody (2 месяца назад)
Victor Antonio (3 года назад)
Leonardo, first thank you!  Second, door-to-door is tough given today's consumers access to information and their limited time. I'm not a fan of D2D selling because it's intrusive and you will always be at a disadvantage selling.  That said, I like your concept.  I would try something like, "Mr/Ms Secretary, we have a product that reduces energy consumption by X% and on average will save a company $XXXX/mo.  I only need 10 minutes of your managers time.  Is he available?"    She says "No. She's busy."  You say, "Well, at least let me show in 2 minutes how it works."  I would have a short demo for the secretary.  When done, "It's that simple and can save you $XXXX/mo.  Do you think this is something your manager would be interested in?"  You've not shifted the responsibility on him/her to show it to the boss.  Big Note: You've shown the secretary great respect and that may give you some consideration.
abbeychico (3 года назад)
Great video, but what if you are the one walking into their business/house to sell your product? ie. A vacuum cleaner.
Victor Antonio (3 года назад)
That's a different question and scenario altogether.  What you're asking about is a "push" call when you are "pushing" your product on the client.  I'm not a fan of door-to-door selling; that worked before the Internet existed.  Nowadays clients don't want someone just showing up at their door trying to get them to buy something without doing some research.   That's old school selling!  Now, if the client called you in to do a demo, then that's different.  I would say upon arrival, "Tell me why you called us out here today?"  And let them talk (i.e., sell themselves on why they need new vacuum cleaner)
Inayet Hadi (3 года назад)
Thanks for the video! What if someone is calling for a car service? What can you assume? I answer the phone by stating, "thank you for calling, how can we help you?" I know they are either calling for a quote or to make a reservation for a car to pick them up and usually transport them to the airport, or wants a car to take them to concert, dinner etc. Thank you.
Inayet Hadi (3 года назад)
Thank you!
Victor Antonio (3 года назад)
"Good Afternoon, this is ABC Service, where do we have the pleasure of transporting you today?"  
Victor Antonio (3 года назад)
New Video: How to Start a Sales Conversation and Guide them to Other Products or Service   #salestips   #keynotespeaker   #salestraining  

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