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Questions to Take Control of the Sales Conversation

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Use Quality Questions to Take Control of the Sales Conversation - To allow you to move away from a price discussion, ask the client key qualifying questions to take control of the conversation and demonstrate your expertise.
Категория: Хобби и стиль
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Текстовые комментарии (17)
Kristian Morey (1 месяц назад)
So when the customer asks how much is this car as it sits and you respond with a question well what car...you look like a dumbass :D
Chandrima (2 месяца назад)
Hi Victor, Your podcasts & videos are helpful. I work in a B2C travel co. It is a online job. I don't get to meet my clients personally for presentations, everything is over the phone, or sometimes I've to use WhatsApp and sms. Cos my clients are all over India. My biggest concern is that after initial conversation, I mail them the package with the all the details. Like, hotels, tours, flights and the total cost. After receiving the quotation, and giving them time to go through it, most of the time, the guest never picks up the phone for further explanation or understanding. I try to follow-up through WhatsApp or Sms. But then the response is my mom /dad is unwell, an emergency has come up in the family, etc. After which I can't probe further. Your valuable suggestion is appreciated. With Regards, C
Ghlowy (5 месяцев назад)
how could i apply this in terms of car sales? if they ask for price could i say, "well what features are a must for your vehicle. I could recommend the best trim levels to suit your wants/needs and more importantly your budget!"
Crypto Elite (7 месяцев назад)
Why didn't you use an example for carpet cleaning instead of pool pump? That would've been more helpful to the situation.
Baldeep Birak (7 месяцев назад)
Helping them customer get the best product for their needs is a priority if you are going to show that you are providing them the best value.
Leo Navarrete (7 месяцев назад)
Great content.
fikria Ali (3 года назад)
Hello victor ..please can you give me tips for someone who do direct sales ..thank you
fikria Ali (3 года назад)
Thank you so much
Victor Antonio (3 года назад)
+fikria Ali I would recommend my series "How to Sell" (on YouTube for free) and my playlist "Whiteboard Selling" http://youtu.be/qxh_9lLkHrc
Tony Lorns (4 года назад)
i like the way you answer questions Victor not criticizing Gitomer but if you listen to the way he responds to questions i guess its his style but he belittles,just a observation hes great Trainer i know that. Tony 
Victor Antonio (4 года назад)
Hey, we're all trying to learn and the best way to teach is to give people the confidence to do so!
Roland Williams (4 года назад)
Thank you. That's a wonderful skill! You summed up Nicholas Read's selling to the c-suite in one paragraph. So I guess this is where I make the CXO constructively discontent right?
Victor Antonio (4 года назад)
Yes, make them discontent and then lead them to your product or service :-)
Roland Williams (4 года назад)
Sergey makes a great point. I would like to know how do you build credibility at the executive level? How does a salesperson become a trusted advisor at the executive level?
Latchmin Singh (5 месяцев назад)
Confidence - mentally fit build credibility. Such persons is a professional who is a trusted listener. Their personality is more important than the product or service they sell even in a depress market.
Victor Antonio (4 года назад)
Roland, be the CXO for a minute.  What would make you want to listen to a salesperson?  CEOs care about Increase Revenue.  CMO care about Expanded Marketshare.  COO care about Reducing Costs.  You build credibility by a) demonstrating you understand their needs and b) showing them how to achieve it.  There are several books on "Selling at the C-Suite" that expand on these topics.  Hope that helps.
Victor Antonio (4 года назад)
Take control!

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