Consumer Reports each year asks subscribers whether they've had problems with their cars. That data, which this year comes from 640,000 vehicles, forms our annual reliability survey. Here are the vehicles at the bottom of our rankings.
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Do not buy the Honda CRV vehicle. The 1.5 liter turbo engines are faulty. They are leaking gasoline into the engine crank case. The oil is becoming diluted and over filled. Honda is refusing to address this very widespread problem. Honda is saying it is a cold weather issue because the engines are not warming up enough. This is not true. My dilution problem started in the heat of the summer and I always take long 45 minute drives to work each day and I have a heated garage. Honda needs to recall these engines and do a buy back. I went to the dealer and they told me that I shouldn't use my heater. The dealer wouldn't even give me a complimentary oil change but they did agree that the engine oil was overfilled and had gasoline in it.
Ah reasons why i will never buy a new car. Lots of electrical gremlins. Things that only the shop can fix for a lot of money after the warranty goes. And newer automatic transmissions. Where a dry piece of notebook paper is stronger than a newer automatic transmission. Weak automatic transmission. And one reason why i will never have a vehicle with all touchscreen controls. If they touchscreen goes black. I cant use the damn ac or heat. Or other functions no radio.
Just have individual buttons and knobs for the climate control radio and other functions. So you always have those functions. A manual button or switch will almost never break if used right. And using a touchscreen it can burnout screen cells. Have lot more problems and issues than buttons and knobs. And do not buy a new Chevy. They are full of electrical gremlins. My grandpa has a 16 17 impala and the touchscreen goes black. And the dealership wont fix it unless its black when the mechanics look at it. And you tuen off your car when dropping it off. And when mechanics starts it up to pull it in garage. The screen resets and works so the problem wont show it self. So you have to videotape yourself driving to videotape the touchscreen going black. To get the screen going black to show it to the shop so it gets fix.
Whet I do not get say with the Volvo the European car don't have these issues or certainly not in large numbers.
Same with the focus and the fiesta unless we are using different engines and transmissions which it might be.
My employer had a 2013 Ford Focus. I hated that transmission. It ruined the driving experience. The car handled pretty well though. It was also too cramped. Terrible design. Oh, and the radio controls were a mess.
I have always liked Consumer Reports. But consumer surveys are famously unreliable in any area. I work at a car dealership. I know which things tend to go wrong with which vehicles (with tendencies for the same issues across multiple models from the same manufacturer). I know this through years and years of observed patterns over thousands of vehicles, especially with used inventory requiring reconditioning. Despite having that experience with hundreds of times more vehicles than typical consumers, I also know that my reports would be unreliable. Memory is more unreliable than any manufacturer defect. My sample size, while far larger than most consumers, is still infinitesimal relative to the number of vehicles sold in just one year in just the United States. The most reliable data is held by manufacturers, through warranty claims and other service records, and obviously kept private. They would all look bad if it were made public. The next best thing is reports from repair technicians and the records of independent shops. People who make substantially more money repairing certain issues on certain vehicles than others. The pay incentive makes those patterns very vivid in their memories and business models.
"Predicted reliability" is absolute nonsense. CR has long had a tradition of buying products (not accepting submissions) and trying them rigorously. That they resort to consumer surveys (the most limited and unreliable data on the subject) and a marketing concept like "Predicted reliability" for such a huge product category is a travesty. I realize they can't buy and test every vehicle like they can luggage and washing machines, but to go directly to the other extreme with customer surveys??? I don't get it. And neither do most consumers. It would be entertaining to study the reports of a group of, say, 1000 consumers and compare with their actual service records. I'd bet somewhere on the order of 50% would report incorrect problems with their vehicles, and (perhaps a different 50% segment) also report inaccurately the frequency or severity of the issue described. Consumers are too emotionally invested in their purchase to make objective statements about them after the fact.
So the Tesla is the least reliable!? Sounds like the other vehicles were breaking down with major transmission issues, but fit and finish with door sensor issues is worse? Wow, consumer reports isn't what is used to be.... I'll take a sticky door over breaking down or major transmission failures any day, and twice on Sunday.
This survey tells us one thing. The more cars rely on electronic systems, the more faults occur, especially ones the average owner cannot solve without paying out loads of money. Even the main stealers technicians don't know how to fix some issues. "It's not showing any fault codes so we can't diagnose the problem."
I have a 2015 xc90, the first year they cane out with the new model. So that in theory should be the least reliable of the bunch. I have put over 100,000 on it since then while doing nothing besides oil changes, brakes, tires, and timing chain/water pump. Could not be happier with the good ol vo.
This is complete bull shit! You’re really putting the XC90 on this list?!?! I think you forget about how reliable and safe Volvos are. I’ve owned Volvos all my life and have never ever encountered an issue. Trust me, I’ve driven a bunch of Honda’s and Toyotas, but Volvos are the only cars that have been the most reliable, safe, capable, comfortable, and the best overall performance. I will always drive Volvos! This review is complete crap—the facts are in-accurate and Consumer Reports don’t have a clue about what they’re blabbing about. IF YOU WANT ACTUAL, PROFESSIONAL KNOWLEDGE, GO VIST KELLY BLUE BOOK, because obviously these people don’t know what they’re talking about one bit!
I’ve lost faith in your ability to rate thing fairly, I feel you get paid to change ratings. You didn’t even cover cars that are really poor mechanically and nothing about poor crash tests to me would rank sooo much higher than the info center. I’ve read your review over many years and one year you say the best car in class then give it a couple years you rate it as a very poor used car——What the hell!!!!!!!!!!!
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